We accept payments by Credit Card (Visa, Mastercard, American Express, Discover, Google Pay and Apple Pay), as well as PayPal.
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. The pre-authorization is completed once the order has been packed and is ready to be shipped. If the billing or shipping information are incorrect or incomplete, we will contact you to confirm them before your order is shipped.
RETURNS & EXCHANGES
For a full refund, all items must be new/unused with all tags still attached, as well as having to request the return/exchange within 30 days. All other returns may result in a PARTIAL refund.
Please note: ALL items on SALE are FINAL and are not eligible for a refund, unless there is a defect.
*Next Day Air charges are non-refundable*
**International orders (including Canada) must pay for shipping on the returns**
SHIPPING & DELIVERY
We try our best to process your order within 24 hours but depending on how busy we are, it may take longer. Please allow up to 5 business days for order processing and verification, and an additional 5-10 business days for delivery.
TRACKING YOUR ORDER
An order confirmation email will be sent to you via email as soon as your order is placed. Once your order has shipped, a shipment confirmation email with tracking information will be sent to your email. Please use the email to get up to date information about your shipment prior to reaching out to us.
Please note, when selecting USPS as your shipping method, the tracking information may be incorrect.
i.e. Several customers have reported their packages being stuck in “pending”, while already having received their orders.
Merchandise availability on Rebelmindsus.com is subject to change.
To stay informed of promotions and new arrivals, register to receive our newsletter when creating an account. If an order is placed and an item is out of stock, we will automatically refund your original payment method and inform you about the unavailability shortly after the order is placed.